Planned Maintenance Outage - November 23rd

Modified on Mon, 2 Nov at 9:32 AM

Good morning LittleBird Site teams!


We’ll be performing planned maintenance on LittleBird to update part of our underlying infrastructure. This work helps keep the application secure, stable, and performing well.


What to expect

During the maintenance window, LittleBird will be temporarily unavailable. You won’t be able to log in or use the application until the work is complete. We expect the outage to be brief, and we’ll restore service as quickly as possible.


When

  • Date: Wednesday, November 25, 2026
  • Time: 3:00 AM to 5:00 AM EST


What you need to do

No technical action is required, and your data will remain safe. We do recommend that you let your residents know about the outage ahead of time using the Announcement feature in LittleBird. You’re welcome to use the draft below as-is or adapt it to fit your community.


Title: Planned LittleBird Maintenance on November 25

LittleBird will be temporarily unavailable on Wednesday, November 25, from 3:00 AM to 5:00 AM EST while they complete scheduled maintenance. You won’t be able to log in or use the app during this time, and no action is needed on your part. Service will resume automatically once the work is done.

If you need to submit a request or check something before then, we recommend doing so ahead of the maintenance window. For anything urgent, please contact your site team directly.

Thank you for your patience!


We also suggest saving any work in progress before the maintenance window begins.


Stay informed


We’ll post an update as soon as service is back to normal, and send several reminders prior to the outage. If you have questions or concerns, please contact support by clicking on your initials in the upper right corner of the portal, and selecting "Support and FAQ's".  


You can subscribe and follow along at our status page: https://status.golittlebird.com (please note this has recently changed, so previous subscriptions may need to be re-subscribed)


Thank you for your patience as we make these improvements.


The LittleBird Team




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